At jl95, your privacy is taken seriously. This page explains exactly what personal information we collect, why we collect it, and how we keep it safe for every player in the Philippines.
When you register an account on jl95, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and mobile number registered in the Philippines. We also collect account activity data such as login timestamps, device type, browser information, and the IP address used to access the platform. Payment-related information — including your GCash or Maya account reference and transaction history — is recorded to process deposits and withdrawals accurately and securely. If you contact our support team, we may retain records of that correspondence to help resolve your query and improve our service. We may also collect behavioural data such as which games you play, how long your sessions last, and which promotions you interact with, in order to personalise your experience on the platform. All data collection is limited to what is necessary to operate the jl95 platform and comply with applicable Philippine regulations.
The personal data we collect is used primarily to create and manage your jl95 account, verify your identity in line with responsible gaming and anti-fraud requirements, and process your financial transactions in Philippine pesos. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — these communications are necessary for the operation of your account and cannot be opted out of. Where you have given consent, we may also send you promotional messages about new games, bonus offers, and platform updates; you can withdraw this consent at any time through your account settings. Behavioural and session data is used internally to improve platform performance, identify technical issues, and ensure that the games and features we offer remain relevant to players in the Philippines. We do not use your personal data to make automated decisions that have a significant legal or financial impact on you without human review. Your data is never sold to third-party advertisers or marketing companies.
jl95 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — including payment processors such as GCash and Maya, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so, or if disclosure is necessary to prevent fraud, protect the safety of our users, or enforce our Terms and Conditions. In the event that jl95 undergoes a business restructuring or ownership change, your data may be transferred as part of that process, and you will be notified in advance. Outside of these specific circumstances, your personal information remains strictly within the jl95 platform.
We retain your personal data for as long as your jl95 account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations governing online gaming platforms. Account records, transaction histories, and identity verification documents may be kept for a minimum of five years following account closure to satisfy legal and regulatory obligations. All data stored on our systems is protected using industry-standard security measures, including encrypted storage, secure socket layer (SSL) connections for all data transmitted between your device and our servers, and strict internal access controls that limit who within our organisation can view your personal information. We conduct regular security reviews to identify and address potential vulnerabilities in our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law, and take immediate steps to contain and remediate the incident. You are also responsible for keeping your account password secure and should never share it with anyone.
As a player based in the Philippines, you have the right to request access to the personal data we hold about you at any time, and to ask us to correct any information that is inaccurate or out of date. You may also request the deletion of your personal data, subject to our legal and regulatory obligations to retain certain records — for example, transaction histories required for compliance purposes cannot be deleted on request alone. If you believe that your data has been processed in a way that is inconsistent with this Privacy Policy or applicable law, you have the right to raise a complaint with the relevant Philippine data protection authority. You can exercise any of these rights by contacting our support team through the details provided in the FAQ page. We will respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. Your rights are important to us, and we are committed to handling all requests with transparency and care.
This Privacy Policy may be updated from time to time to reflect changes in how we operate the jl95 platform, changes in applicable Philippine law, or improvements to our data handling practices. When we make material changes to this policy, we will update the effective date shown at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. We encourage you to review this page periodically so that you remain informed about how your personal data is being protected. Your continued use of the jl95 platform after any update to this policy constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your data is handled, the FAQ page is the best starting point, and our support team is available to assist you further. We are committed to maintaining your trust by being transparent and consistent in how we manage your personal information.
All data sent between your device and jl95 is protected by SSL encryption. Your account credentials and payment details are never transmitted in plain text.
Your personal information is never sold, rented, or shared with third-party advertisers. Data sharing is limited to essential service providers only.
You can request access to, correction of, or deletion of your personal data at any time. Marketing communications can be opted out of through your account settings.
In the unlikely event of a data breach, we will notify affected players and the relevant Philippine authorities promptly and take immediate remediation steps.
If you have any concerns about how jl95 handles your personal information, our FAQ page has detailed answers — or you can register a free account and manage your privacy settings directly.